Web Maintenance Service - Step 1
Use this form to submit your first website maintenance request to
My City Me. This is Step 1 in our maintenance process and helps us
collect all the details we need to update your website accurately and efficiently.
Who Should Use This Form?
This page is for both new and existing maintenance clients:
- New customers - start here to send us your first maintenance project.
- Existing customers - you may also submit updates here if you are not logged in to your account or do not have blocks on file.
Information We'll Ask For
To make sure we understand your request clearly, please be prepared to provide:
-
Your website domain name
This allows us to correctly identify your site and match it to any existing account
information and access credentials we have on file.
-
Detailed description of the work
For each page that needs changes, include the page URL and list the specific
tasks you would like us to complete. For best results, describe one requested
change per task item.
If you need a completely new page created, list your home page URL and note that
this is a new page request, along with the content or purpose of the page.
-
Related files and assets
You can upload files related to each task such as documents, images, screenshots,
Word files, or other reference material that helps clarify your request.
If you are providing code snippets, we recommend placing them in a simple text
file (for example, created with Notepad) and uploading that file.
After You Submit
Once we receive your request, a member of our team will review the details and
contact you if any clarification is needed. Work will then be scheduled according
to your maintenance plan or on a pay-as-you-go basis, depending on your account.
Please provide as much detail as possible. Clear instructions help us turn around
your updates faster and reduce the need for follow-up questions.
Submit Your Web Maintenance Request
Complete the secure form below to begin. Required fields will be marked on the form.
